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Monitoring Evaluation and Learning (MEL) Manager – India (deadline: 15 Nov 2019)

The Monitoring, Evaluation and Learning (MEL) Manager is central to the mission of the organisation. You will be responsible to help design and deliver MEL services for programmes specifically in India. You will work on critical issues, including human trafficking and commercial exploitation of children. This position is based anywhere out of India, but preferably in Kolkata with frequent travel to Mumbai. This is a full-time position for two years.

Job Description

We are a social enterprise with a vision for a world where vulnerable people have more opportunities to advance themselves. We specialise in justice, migration and social inclusion. Our expertise is in strategic communications, counselling, consulting, monitoring and evaluation, and research. We work in East Asia, South Asia, the Middle East, East Africa, North Africa, the Sahel and Europe. For more information about us, please visit http://seefar.org/about-us

The Monitoring Evaluation and Learning Manager will be responsible for designing and implementing mixed methods research, including quantitative surveys and qualitative studies. Other key responsibilities include creating and maintaining monitoring/data collection tools aligned with project logframes & KPIs; training staff to use them; monitoring data quality; and reporting on projects for internal and external stakeholders. We are looking for someone with:

A Masters plus 7-10 years’ experience in monitoring, evaluation and learning, including:

    • Experience designing theories of change and results frameworks
    • Experience designing and managing the use of monitoring and reporting tools
    • Experience with designing and conducting quantitative surveys
    • Experience with designing and conducting qualities studies
    • Experience in programmatic reporting
    • Experience in creating and maintaining community feedback mechanisms
    • Experience training and managing field-based teams
    • Experience engaging effectively with donors preferred

Responsibilities

The following are the primary responsibilities of the role, with estimated allocations of time and attention.

Deliver: Project and Mission Implementation

Approximately 80% of your time and attention:

  • Monitoring projects including:
    • Producing regular monitoring and status reports for donors and internal stakeholders and project boards.
    • Designing monitoring tools such as online dashboards and reporting tools.
    • Identifying project implementation issues to help project teams improve delivery.
    • Ensuring data quality standards. 
  • Managing field teams including:
    • Training and regular coaching of field-based monitoring officers to collect data and ensure data quality. 
    • Monitoring progress of field-based monitoring officers, and providing regular feedback.
  • Participating in the design of project M&E frameworks including:
    • Reviewing project background and implementation materials.
    • Creating and reviewing project theories of change and results frameworks.
  • Supporting the evaluation of projects and reviews including:
    • Collecting data and participating in interviews and reviews.
    • Analysing project monitoring and evaluation data.
    • Drafting evaluation reports, including findings and making recommendations.
  • Liaising with internal and external stakeholders to ensure alignment.
  • Other M&E and administrative tasks as required.

Develop: Capabilities and Program Portfolio

Approximately 10% of your time and attention:

  • Helping to further develop Seefar’s M&E capabilities and processes. For example, this would include designing better monitoring dashboards, developing better monitoring systems, and participating in recruitment.

Direct: Global Management

  • Represent and demonstrate Seefar’s values.

Approximately 10% of your time and attention:

  • Cooperate with other areas of Seefar, including to communicate substantive and administrative information that supports corporate management overall. For example, this would include adhering to financial and HR procedures.

Your work as a Monitoring, Evaluation and Learning Manager will require you to travel. The minimum travel schedule for the past 12 months is provided as an indication of this commitment:

  • Attending quarterly meetings, potentially in Kolkata or Hyderabad. 
  • Travel to implementation areas to review projects, mostly in West Bengal

Working with Seefar

Current and former personnel have noted the points below as positive features of Seefar’s work environment and culture:

  • The Enterprise combines entrepreneurialism with a focus on social impact.
  • You work with highly diverse people and across a diversity of contexts.
  • There is a high level of trust that supports you to work autonomously.
  • The people in the Enterprise encourage innovation and experimentation.
  • Achieving results is prioritised over rigid structures and workflows.
  • You are never bored and always challenged.

Current and former personnel have noted the points below as negative features of Seefar’s work environment and culture:

  • Collaborating with geographically dispersed teams requires flexibility and patience.
  • Working remotely can make you feel isolated and so requires you to invest time in communication.
  • Travel schedules can sometimes be heavy.
  • A high-growth phase means problem-solving as the Enterprise’s systems evolve quickly.

An Excellent Candidate

To excel in this role, you will have the following experience and capacities:

  • You will start with Master’s degree as a minimum and have at least 7-10 years experience working on monitoring, evaluation and learning, preferably in India or similar developing countries, preferably with familiarity on the themes Seefar specialises in.
  • You have demonstrated strong analytical skills, including quantitative data.
  • You have solid experience and intermediate to advanced skills in using quantitative software such as STATA, SPSS, Google Sheets and/or MS Excel effectively.
  • You will also have experience with qualitative analysis software such as Atlas.
  • Your English writing skills are excellent and you have the ability to synthesize metrics into clear and concise reports.
  • You know how to take requirements from a donor or stakeholder and turn them into monitoring reports that meet expectations.
  • You are highly organised, have the ability to prioritise and are highly productive. You can work well with little direction, but know when to ask for support.
  • You have language skills in at least one Indian language (preferably Bengali), so you can work efficiently with your team.
  • You enjoy teamwork and have the ability to work with a multicultural team.
  • You will be motivated by an Enterprise performance framework focused on social impact.

To apply for this Role

On or before 15 November 2019, complete our online application form. Please, do not include your name or your photo in your CV or letter. This is because we review your application based purely on your previous experiences and introductory letter. 

Before you start, you should do the following:

  1. Confirm you meet these minimum requirements:
    1. At least 7 years of direct experience in monitoring, evaluation and learning
    2. A Masters university degree as a minimum
    3. Excellent English writing skills
    4. Language skills in at least one Indian language (preferably Bengali)
    5. Experience analysing quantitative and qualitative data
    6. Preferably have thematic experience in one or more of the themes Seefar focuses on
  2. Prepare a CV in Word or PDF format. You will upload this in our online application form.
  3. In Word or PDF format, prepare an introductory letter that includes only the points below. You will upload this in our online application form.
    1. 2-3 paragraphs explaining your suitability for this role against the requirements in this job description.
    2. 1-2 paragraphs explaining what you have learned is a necessary attitude or approach when monitoring projects in developing and conflict affected countries. What experiences taught you this?
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