At Seefar, our approach to technology isn't just about tools, it's about empowering people to work smarter, serve more effectively, and lead with innovation. Our Technology Levels framework guides how we think about digital capability across the organisation, helping teams grow in confidence, autonomy, and impact.
Whether you're a job applicant, a partner, or a team member, understanding our Tech Levels helps clarify what we expect and what we aim for.
Our Digital Imperative
We invest in technology to:
- Eliminate manual tasks that drain time and energy
- Expand our reach and deliver better services at scale
- Focus on higher-value work by reducing repetition
- Reclaim time for innovation and wellbeing
- Create digital products that support our mission and generate income
Working with technology is not optional at Seefar. It's central to how we grow, solve problems, and serve more people, better.
The 5 Technology Levels
We use this framework to assess and guide digital engagement across the organisation:
Level 1 - Luddite
Avoids technology due to psychological barriers.
Needs encouragement and support to overcome tech resistance.
Level 2 - Tinkerer
Experiments occasionally but needs structured guidance.
Some curiosity exists, but hands-on support is essential.
Level 3 - Adopter
Embraces new tools and contributes to a positive tech culture.
These individuals try new platforms, automate basic tasks, and share tips across teams.
Level 4 - Pioneer
Actively explores and champions practical solutions.
They go beyond their team, introducing innovations and mentoring others.
Level 5 - Driver
Enterprise tech leader with comprehensive mastery.
Strategic thinkers who architect systems, lead digital change, and create scalable impact.
Our Current Strategy
We're moving forward, but we’ve identified common roadblocks:
- Abandonment of tools after initial enthusiasm
- Advanced skill barriers that block adoption
- IT bottlenecks that delay delivery
So we’re responding with:
- A new Digital Manager to streamline implementation
- Requiring our Global and Programme teams to reach at least Level 3 (Adopter)
- Expecting senior team members to build systems, not just use them – this means at least Level 4
- Clearer performance expectations tied to digital maturity
Being a Seefar Technologist
- If you're joining Seefar, expect to engage with tools like ChatGPT, Glide, Synthesia, and others.
- If you're collaborating with Seefar, we’re excited to share what we’ve learned.
- If you're part of our team, ask yourself: Where am I on the scale? Where do I want to be?
Learn by Doing
We don’t just talk about tech. We experiment:
Hands-on training
and challenges
$250 budget for experimenting
with digital tools
Tech showcases to celebrate and scale grassroots innovation
Digital Products in Progress
These tools are examples of how we, with a little help from key partners, turn ideas into action:
- MigrantMatch – AI-powered social media outreach to people on the move.
- CrowdRefer – an automated NGO referrals platform.
- Project Information and Reporting Database – a one-stop shop for internal collaborators to record and access project information.
And more in the pipeline.